Welcome to Orca Fashion. Below you’ll find answers to the most common questions to help you shop with confidence.

What does Orca Fashion sell?

Orca Fashion offers trendy, high-quality clothing for men, women, boys, and girls, inspired by the latest fashion trends and designed for comfort and everyday style.

How do I place an order?

Simply browse our collections, select your preferred size and color, add items to your cart, and proceed to checkout.

What payment methods are available?

We currently offer Cash on Delivery (COD) across Lebanon.
Additional payment options may be added in the future.

How long does delivery take?

Orders are usually delivered within 1–3 business days, depending on your location.

Do you deliver all over Lebanon?

Yes, we deliver to all areas across Lebanon.

How will I be contacted about my order?

Our team will contact you via phone or WhatsApp to confirm your order and delivery details.

Can I return or exchange an item?

Yes. Returns or exchanges are accepted within 3 days of delivery, provided that:

  • The item is unused and unwashed

  • Original tags and packaging are intact.

Which items cannot be returned?

  • Sale or discounted items
  • Underwear, swimwear, or accessories (for hygiene reasons)

What if I receive a wrong or damaged item?

Please contact us within 24 hours of receiving your order, and we will resolve the issue as quickly as possible.

Can I cancel my order?

Orders can be canceled before shipment. Once the order is shipped, cancellation is no longer possible.

Are your products original?

Yes. All Orca Fashion products are quality-checked to ensure style, comfort, and durability.

How can I contact Orca Fashion?

You can reach us via:

  • Phone / WhatsApp

  • Email

  • Contact Us page on our website

Our support team is always happy to assist you.